This article originally appeared in Italian on Wired Italy as La profezia avverata di Umberto Eco on Jan. 7, 2015. It has been translated here for Quartz to mark the influential Italian semiotician’s death at 84 on Feb. 19.
Like the hikers who found Otzi
half-buried in ice years ago, the other day I was wandering peacefully
through the web when I chanced upon this interview between Lee Marshall
and Umberto Eco, published in March 1997 on Wired. It was called “The world according to Eco,” and it is a prophecy—pretty much spot on—of how the world would be revolutionized by the Internet.
It all starts with the Multimedia Arcade, a name that today reminds me of a penny arcade where I went as a child in Marina di Ravenna, but in
Eco’s imagination was the library of the future, a place in which
citizens could use Internet stations to navigate, send emails, consult
and borrow books and multimedia. The first Multimedia Arcade opened in
Bologna in late 1997 (later merging into the Biblioteca Salaborsa). For
Eco, it was a necessary step to guarantee a horizontal distribution of
digital knowledge, which otherwise could have turned into an Orwellian
tool for controlling the masses.
We have to create a nomenklatura of the masses. We know that state-of-the art modems, an ISDN connection, and up-to-date hardware are beyond the means of most potential users – especially when you need to upgrade every six months. So let’s give people access free, or at least for the price of the necessary phone connection.
At the time there were only
300,000 regular Internet users in Italy, by Eco’s count. Today, there
are 38 million Italians connected to the Internet, according to the
estimates of Audiweb,
wifi is (slowly) conquering apartments and public squares, and
smartphones and tablets are turning us into hyperconnected and
web-dependent creatures.
When Marshall asked Eco: “Do you seriously believe that mechanics and housewives are going to pour into Multimedia Arcade?” Eco
responded that it would only be a matter of time. He was right.
Seventeen years later, mechanics and housewives—but also football
players, pensioners and my 4-year-old nephew—may not frequent the
Multimedia Arcade, but they are connected to the Internet nearly
everywhere: at home, at work, in cafes, under the blankets even. But we
all agree about that. It’s on another aspect of the web that Eco’s
prophecy seems to falter.
The Anglo-Saxon cybercafé is a peep-show experience because the Anglo-Saxon bar is a place where people go to nurse their own solitude in the company of others. In New York, you might say “Hi – lovely day!” to the person on the next barstool – but then you go back to brooding over the woman who just left you. The model for Multimedia Arcade, on the other hand, is that of the Mediterranean osteria. This should be reflected by the structure of the place – it would be nice to have a giant communal screen, for example, where the individual navigators could post interesting sites that they’ve just discovered.
Two things to note here.
First, Eco thought that the emerging Internet culture would have
geographical connotations, which is to say that Anglo-Saxon,
Mediterranean, Middle-Eastern, Subsaharan cultures would evolve
separately, to access and interact with online content in different
ways. And they would create geolocalized content, in an irreversible
process in which the English-speaking world would quickly lose its reign
over the net.
Up to a year ago, there were very few non-English sites. Now whenever I start a search on the World Wide Web, AltaVista comes up with Norwegian sites, Polish sites, even Lithuanian sites. And this is going to have a curious effect. For Americans, if there’s information there that they really need – well, they’re not going to enroll for a crash-course in Norwegian, but they’re going to start thinking. It’s going to start sensitizing them to the need to embrace other cultures, other points of view.
Seventeen years later, the
reality is somewhat different, and not only because AltaVista has
disappeared. In 2011, according to a search of W3Tech,
55% of websites in the world were in English, with German in second
place at only 6%, and Italian with little more than 2%. Today, the top four sites most visited in the world are controlled by US businesses, even if according to this map,
China, Palestine, Russia, Belarus, South Korea and Kazakhstan still
resist US imperialism. Looking at the Internet cafes cited by Eco, the
AngloSaxon model appears to have colonized the rest of the world. The
exceptions seem to flourish, rather than on a geographic or cultural
basis, on the difference of buying power and access: see for instance
the struggling Japanese who sleep in Internet cafes, or the Google bus that carries a connection to Bangladeshi campuses.
The second thing to consider about the Multimedia Arcade project is that, imagining a web osteria,
Eco actually foresaw the Web 2.0, a way of navigating in which we would
share the information that interested us the most—which is what many of
us do everyday on Facebook, Twitter, Pinterest, etcetera—and in which
the most expert users would explain to less expert users the secrets of
navigation, which happens regularly on online forums. He also hoped that
shared content would appear on a big screen fixed in the center of a
room, to provoke amusing comments and indignant reactions among the
customers—and not only on the chat window of some unknown guy. In fact,
the idea really disturbed him.
I don’t see the point of having 80 million people online if all they are doing in the end is talking to ghosts in the suburbs. This will be one of the main functions of Multimedia Arcade: to get people out of the house and – why not? – even into each other’s arms. Perhaps we could call it “Plug ‘n’ Fuck” instead of Multimedia Arcade.
And that’s it: With “Plug ‘n Fuck” Eco guessed right. With its ten million daily users and a higher valuation than the rest of the online dating industry, Tinder today does exactly that: it connects people who are looking for sex. Even if that coupling is based on physical appearance rather than on each other’s browser chronology, as the author of In the Name of the Rose imagined it.
Today, 38 million Italians and
three billion human beings are connected to the Internet, doing mostly
what Eco feared: Speaking to “ghosts,” even if sometimes they do it only
to convince them to come play soccer or meet in the square for the next
revolution. And we’re even doing what Eco thought nearly impossible.
It comes down to a question of attention: it’s difficult to use the Net distractedly, unlike the television or the radio. I can zap among Web sites, but I’m not going to do it as casually as I do with the television, simply because it takes a lot longer to get back to where I was before, and I’m paying for the delay.
With our fast connections and
the spread of digital literacy, the time it takes to go from one site to
another has diminished vertiginously. And the price of navigation, now
that we have flat fees and wifi in public spaces, is basically
negligible. In fact, we routinely use the web in a distracted way, as
evidenced by the ten applications and eleven browser windows that are
open right now on my computer.
To not take advantage of your distraction, I’ll leave to the really curious the task of reading the whole interview,
which also discusses writing in the era of hypertext, the legacy of
Marshall McLuhan, and the hunchback of Notre Dame. True, imperfect, or
wrongheaded as they seem today, Eco’s predictions described a golden
digital future in which the Internet would become a public good, a
plurality of content would prevail over monolithic tech corporations,
and web navigation would bring people together. Almost twenty years
later, this is still the Internet that we should be fighting for.
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